Privacy policy

This Privacy Policy describes how we collect, use and share your personal information when you visit or make a purchase from motherearthpotteryza.com (our “website”). 

Personal information we collect 
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our website, we collect information about the individual products that you view, what websites or search terms referred you to our website, and information about how you interact with our website. We refer to this automatically-collected information as “Device Information”. We use Device Information in order to enhance our website's features for a better customer experience and to determine which digital advertising techniques were successful in driving traffic to our website. 

When you make a purchase or reach checkout on our website, we collect certain information from you, including your name, email address, phone number, billing address and shipping address (your "Order Information"). We only use this information in order to courier your pottery to the correct address and will only use your phone number to contact you if we are experiences issues with delivery. Your email address may be used to send you shipping notifications and information about new pottery designs. We will never share or sell your Order Information with others for marketing purposes.

Your payment information such as credit card numbers will be securely processed by our payment processor, Payfast. For more information on the data security measures that they implement, see their website at: https://www.payfast.co.za/

Sharing your personal Information 
Because we use Shopify as our e-commerce platform provider (the company that powers our website in the background), Shopify will have access to your personal information such as your Order Information and Device Information. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy

Data retention 
When you place an order on our website, we will maintain your Order Information for our records until you ask us to delete this information. 

Feel free to contact us if you have any questions: motherearthpotteryza@gmail.com.